You probably assumed, as I did, that since AT&T a.k.a. Bellsouth (also previously a.k.a. Cingular Wireless, Bellsouth Mobility, Mama Bell, etc) was the current exclusive carrier for the iPhone, that there would be an email setup shortcut provided similar to the ones included for Gmail & Yahoo Mail.
I was able to set up a Gmail account with no problem. It was a piece of cake. The Exchange setup was equally easy. Then came the Bellsouth.net account setup. That's where I ended up spending a good chunk of time on the phone on hold waiting for a rep.
Once I did reach someone, they were aware of the issue and quickly gave the info how to set up the account. I asked how could they forget to include their existing old school customers in the iPhone email setup shortcuts. Didn't get a response.
My iPhone is rocking now. Very easy to manage multiple mailboxes. As long as I have battery life that is...